Hari Om

Returns & Refunds Policy

Last Updated: July 2026

Thank you for shopping with Hari Om Saree. We strive to provide high-quality products and excellent customer service. Please read our Returns & Refunds Policy carefully before making a purchase.

1. Return Eligibility

We accept return requests under the following conditions:

  • The item received is damaged, defective, or incorrect.
  • The return request is submitted within 3 days of delivery.
  • The product is unused, unwashed, and in its original condition with all tags, packaging, and accessories intact.

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Sarees that have been worn, washed, altered, or damaged after delivery.
  • Products without original tags or packaging.
  • Customized or specially ordered products.
  • Products purchased during clearance, sale, or promotional offers (unless damaged or incorrect).

3. How to Request a Return

To initiate a return:

  1. Contact our customer support within 3 days of receiving your order.
  2. Share your Order ID and clear photos/videos of the product.
  3. Our team will review your request and provide return instructions if approved.

4. Refund Process

Once the returned product is received and inspected:

  • Approved refunds will be processed within 7–10 business days.
  • Refunds will be credited to the original payment method used during purchase.
  • Shipping charges are non-refundable unless the return is due to our error.

5. Exchange Policy

If you receive a damaged, defective, or incorrect product, we may offer:

  • Product replacement (subject to availability), or
  • Full refund if replacement is unavailable.

6. Damaged or Incorrect Products

If your order arrives damaged or incorrect:

  • Notify us within 48 hours of delivery.
  • Provide clear photos and an unboxing video for verification.
  • Claims submitted without supporting evidence may not be eligible for approval.

7. Order Cancellation

  • Orders can be cancelled before they are shipped.
  • Once an order has been dispatched, cancellation requests cannot be accepted.

8. Contact Us

For any return, refund, or exchange request, please contact:

Hari Om Saree
Website: https://hariomsaree.ziuinfotech.in/
Email: jajuhimanshi24@gmail.com
Phone/WhatsApp: +91 99043 79801

We are committed to resolving customer concerns promptly and fairly.